Operations in the laboratories will continue as normal, subject to strict hygiene measures and official directives. There are currently no postponements of product tests and we are endeavouring to carry out all tests as scheduled. Should it not be possible to continue the operation regularly and in its entirety in the future, for example due to the spread of the virus among VdS employees or due to changes in the regulatory framework, we will of course inform you of this.
We hope you will understand that VdS refrains from holding personal meetings in order to protect its employees and all customers and business partners. VdS will only allow on-site appointments in exceptional cases and in compliance with all hygiene measures and distance regulations where the presence of the customer is indispensable for the execution of the order (this includes, for example, commissioning and accompanying tests). All other appointments are conducted as web conferences.
This also applies to the discussion of new projects, which we are happy to conduct as a web conference. Test samples can be sent to us as usual by delivery service. After receipt of the test samples you will be forwarded to the responsible department.
If you have further questions regarding your certification, the extension of your certification or a planned product audit, please contact your regular contact person. Our telephones are still manned or you can reach us as before via customer service and the communication channels provided for this purpose (e.g. customer interface).